Payment and Dispatch
Orders will generally be dispatched within 8 working days of receipt of order. We usually dispatch items via UPS, optionally to a UPS agency of your choice (in case of this latter option, please inform us accordingly when placing your order). Please note that due to events beyond our influence, delivery may take longer in case of items imported from abroad.
Packing and Shipping
Prices are quoted before packing and shipping, for these costs can only be calculated on the basis of your total order. If you would like us to provide you with a specific packing and shipping quotation beforehand, please make your request before placing your order or together with your order, respectively.
Domestic consignments with a minimum net value of EURO 250.00 will be delivered free of shipping and packing charges. For some items, however, special conditions apply which are stated in the respective item description. We reserve the right to deliver first orders by C.O.D.
The minimum order value is EURO 15.00. Below this value, an economical processing of your order is not possible.
Foreign orders are only accepted with prepayment, consignments of a minimum net value of EURO 250.00 will be shipped free to German border.
Terms of Payment
For cash payment, payment in advance, and payments within 8 days, 2% discount is granted. Payments must be made in full within 30 days. In case of deliveries abroad, we request prepayment with 2% discount. Please await our advance bill. Items will be shipped immediately upon receipt of payment. If you are a citizen of the European Community, please state your value-added-tax identification number.
Please note that no discount will be granted in case of payment per credit card.
Our bank details are as follows:
Volksbank Kirchheim-Nürtingen e.G.
IBAN: DE96 6129 0120 0408 7170 09
Commerzbank AG Stuttgart
IBAN: DE09 6008 0000 0902 1462 00
Please make sure that the full amount of invoice has to be assigned to our credit!
We cannot accept shared bank charges.
We do accept payment by VISA and MASTER credit cards. Please let us have the name of your credit card company, the credit card owner, your credit card number including three-digit security number, and expiration date.